CONTACT & SUPPORT

Contact & support

Reach us through the channels below for business enquiries, product introductions, support and privacy requests. We reply as soon as possible on business days.

Contact

Product support

To help us resolve your issue quickly, please include:

• The product name and version
• Your device model and operating system version
• A description of the issue, when it happened, and screenshots or a recording if available
• If the product has accounts, your account ID or registered email. Never send your password.

Deleting your account and data

If a Maikovo product you use has accounts, you can request deletion from the account settings in the product, or email support@maikovo.com from your registered address with the subject “Delete account”.

After verifying your identity, we delete your account and associated personal data, except records we are required by law to keep, such as transaction records. See our privacy policy for details.

Purchases and refunds

This website does not take payments. Purchases made through the Apple App Store or Google Play are processed by those platforms, including refunds. Please request a refund through the platform:

• Apple App Store: reportaproblem.apple.com
• Google Play: Google Play order history

FAQ

How do I start using Maikovo Business?

Maikovo Business is live. Contact us to book an introduction and we will open your account and help you set up. Existing merchants sign in at app.maikovo.com.

When will your games launch?

Tea Match is available for Android on its game page. Our other games are in development; release dates and platforms will be announced here once confirmed.

Can we collaborate or join a test?

Email hello@maikovo.com with a short introduction, your goals and expected timeline.